Shipping Times and Customs Procedures

Expect delivery within 7-10 business days for standard shipping to most Canadian provinces. For expedited shipping, you can anticipate a 3-5 business day delivery time. These times are estimates; actual delivery may vary slightly due to unforeseen circumstances.

Tracking Your Order

You’ll receive a tracking number via email once your order ships. Use this number to monitor your package’s progress on the courier’s website. This allows you to stay informed about its location and predicted arrival.

Canadian Customs

All shipments are subject to Canadian Customs inspection. Customs clearance times vary, typically adding 1-3 business days to the overall delivery time. Delays can occur due to high import volumes or individual package scrutiny. To ensure a smooth process, provide accurate personal information during checkout.

Discrepancies and Delays

If your package experiences significant delays (beyond the estimated timeframe), check your tracking information first. Contact the courier directly if the tracking shows no updates for an extended period. If you still have issues after contacting the courier, contact our customer service team for assistance. They can investigate and offer solutions.